my fav topics

Start Here Systems That Actually Start Somewhere
How to create a “Start Here” flow that onboards new members from day one—like short welcome emails, product structure, and low-lift walkthroughs that help people settle in.

Keeping Members Around Without Overgiving
A fresh look at retention strategies that don’t rely on endless live calls. We’ll cover asynchronous support, check-ins that don’t take all day, and how to design experiences that feel personal and sustainable.

Tech + Automations That Actually Help (Not Hurt)
The no-hype guide to setting up your backend systems in your platform of choice. We’ll talk smart automations, offer-product flows, and when to not integrate every single thing.

Do This Before You Touch the Tech
If you’re spinning on platforms before knowing what you’re even building—this is for you. Let’s slow down and map your offer, member flow, and rhythm first. The tech gets way easier from there.

Canceling, Failing, Ghosting: How to Handle Payments Like a Pro
The unglamorous (but necessary) side of recurring offers. What happens when payments fail, members ghost, or someone wants to cancel? We’ll break down how to set up smart systems that don’t leave you manually untangling it all.

Is Kajabi the Right Fit?
A breakdown of where Kajabi shines, where it needs support, and how to make it work if it’s the right choice for your offer type.

takeaways

What listeners walk away with:

✓ Clear next steps for setting up a smooth, sustainable membership
✓ Tech and systems advice that actually supports their energy (not just “best practices”)
✓ Calm, practical tips for onboarding, retention, and member flow
✓ A behind-the-scenes look at how real memberships are structured
✓ Permission to build in a way that’s simple, thoughtful, and doesn’t eat up their whole week